BTW has anyone had issues with account verification at Richard Casino? That process can be a pain at some places
Yeah, I've been through the verification process at Richard Casino. It was a bit of a mixed bag, to be honest. Took about 3 days total, which isn't the worst I've seen, but not exactly speedy either. They asked for the usual stuff - ID, proof of address, that kind of thing.
The annoying part was they rejected my first utility bill because it was "too old" (it was from 2 months ago), so I had to scramble to find a more recent one. Also, their image size requirements are pretty strict. Had to resize my documents a couple times before they'd accept them.
One thing I'll give them credit for though - their support team was pretty responsive throughout the process. I used the live chat to check on the status, and they were always quick to answer and actually helpful.
Just a heads up - if you're planning to use crypto, they might ask for additional verification. They wanted to see a screenshot of my wallet, which was a first for me at an online casino.
All in all, it wasn't the smoothest verification I've been through, but not the worst either. Just be patient and have all your documents ready before you start. And maybe have a couple different proof of address documents on hand, just in case.